FAQs

Yoder Smokers provides the longest warranty in the industry, meaning you can count on a lifetime of great BBQing. Our warranty is:

Offset Smokers: Lifetime against rust-through ( excluding paint )

Charcoal Grills: 10 years against rust-through( excluding paint )

Pellet Grills
Body: 10 years against rust-through
Electronics: 3 years
Igniter & Thermocouple: 1 year

Commercial Use: 1 year on body, 6 months on electronics, Igniter & Thermocouple 3 months

If you require a replacement (warranty or not), we will provide you with the instructions for replacing it. Yoder Smokers are very easy to maintain and service, and they also provide great videos which explain how to do it.

Yes! We keep all spare parts in stock should you require any replacements. If you require any warranty replacements we ship the part to you free of charge.

Please speak with your local Yoder Smokers Retailer as they are BBQ Professionals who can really assist you. You can also find lots of great information on the Yoder Smokers Community Forum and Facebook Groups.
https://www.facebook.com/groups/YoderSmokersAUandNZ/
https://www.facebook.com/groups/AussiePelletSmokerBBQGroup/
https://www.facebook.com/groups/NZPelletSmokerBBQGroup/
http://community.yodersmokers.com/

If you experience any trouble with your grill or smoker, we are always available to help and to answer any questions. Feel free to contact us by phone 0418 847 111 or email david@grillpro.com.au
We take our service and support very seriously, and it is one of the reasons why Yoder Smokers has become the #1 brand of BBQ in the world.

We recommend Don Watts from Camper Trailer Finance E: don@campertrailerfinance.com.au M: 0411 648 018

Yes, but only for commercial inquiries and customers living in country areas not near any Yoder Smokers retailer. Please email us at david@grillpro.com.au

Please email us at david@grillpro.com.au and we will reply with the contact details of your closest Yoder Smokers retailer.

There is a wide range of grills and smokers available, with a huge variation in price and quality. Yoder Smokers are among the very top quality, all handmade for BBQrs, by BBQrs. There is no comparison to the cheap and thin BBQs that you will find at DIY stores and garden centers. The thick, fully welded steel of Yoder Smokers ensures perfect heat retention and smoke distribution, an extremely long life, and the very best results. The price reflects the quality, which is immediately apparent when you taste the food prepared on a Yoder.

Wood offset smokers are a traditional Texas-style smoker that cooks food indirectly with heat and smoke. A firebox is “offset” from the main cooking chamber so that the food is not in contact with the fire. This results in slow cooking with a great smokey flavor and an end result that is absolutely fantastic.

Pellet grills require 100% hardwood pellets such as oak, apple, cherry, etc. These are available from us as well as other BBQ stores throughout Australia and New Zealand. Since pellet grills are becoming more and more popular, pellets are becoming very common.

Yes, all pellet grills are specially produced by Yoder for 240V and frequency, and to meet CE standards. You will be supplied a standard AU / NZ plug, so you can simply plug your grill into the wall and start cooking!

Pellet grills are a revolutionary new way of cooking outdoors. They allow you to set the desired temperature and cook with a wood fire just as easily as using a gas grill, but with much better flavor. You can grill, bake, or smoke low & slow just by filling the grill with wood pellets and pressing the Start button.

Absolutely! Many restaurants are using Yoder Smokers for their professional results, high quality, and cool image. Pellet grills, charcoal grills, or offset smokers can all be used in restaurants, either in the kitchen or outside. Contact us to help you find the best solution.